BitDefender continues to range of services Internet security expert BitDefender also in the customer service-new ways of Holzwickede, June 18, 2010 how in the development of its anti-virus programs. See bitdefender.de for customers and technically interested people via live chat from expert advice immediately. The online tool works like an Instant Messenger and provides fast answers to questions of users who stand before a decision to buy or need product-specific help. Thus BitDefender is further expanding its extensive consulting and emergency aid offer: in addition to the free phone support as with live chat now daily (Monday) until Saturday 9: 00 to 20:00 there is another service available. Many companies offer their consulting expertise or their product support via email. The downside: Customers and or interested buyers receive time delay the response to your questions.

Urgent issues can be clarified so late. With BitDefender, on the other hand, requests become anti virus programs & co. using the new live chat” However, promptly and competently answered. Live chat serves to offer an optimal service to customers already before you buy a security software. Also this service will ensure also a fast responding to urgent support requests outside our business hours’ explains Lothar Symanofsky, Sales Director, BitDefender GmbH. More information under:. About BitDefender BitDefender is software developer, one of the industry’s fastest and most efficient product lines internationally certified security software. Since the founding of the company in 2001, BitDefender has set new standards in the field of proactive protection against threats from the Internet.

Every day, BitDefender protects tens of millions of private and business customers around the world and gives them the good feeling that your digital life is safe. BitDefender sells its security solutions in more than 100 countries through a global VAD and reseller network. More detailed information about BitDefender and BitDefender products are available in the press centre online. In addition,

AXA assistance Germany opted for a collaboration with the Ettlingen SoftProject BPM experts. As a globally operating company, AXA assistance edited every day thousands of claims. To cope with the growing number of jobs and to settle claims faster and more efficiently, AXA assistance Germany opted for a cooperation with SoftProject GmbH. A new billing Portal is, this has resulted a solution based on the X 4 BPM technology, which now orders automatically and thus faster settle you. Starting position and choosing the right technology until recently settled claims at AXA assistance Germany manually, from the commissioning of the towing company to invoice creation and validation. This edit was due to the nature of error-prone, and less efficient. After looking at several solutions, the choice finally fell on the Ettlingen Software House SoftProject. “Were crucial in addition to a very good “Price / performance ratio also the know-how of SoftProject in the context of assistance and the flexibility of the deployed technology”, so Diana Kanostrevac, project manager at AXA assistance.

First results already after a few months the joint project in which four employees from both companies were involved, began in September 2010. The biggest challenge in the implementation was to connect the Frontendsysteme to the newly developed portal and to provide all data relevant to the accounting of financial accounting. Thanks to the good communication and cooperation of both teams could be the first release of the settlement Portales successfully productive but after only four months. Automatic claims processing through a payroll portal during claims previously only partially automated settled, today not only the Commission, but also the entire process using the newly developed billing Portal takes place. Workflow in practice is now easily and without media discontinuity: who is the telephone receiving of the customer’s request – see Taking into account the agreed services and competent network – an appropriate breakdown service via the new billing Portal commissioned.

The processes are represented as a UML activity diagrams and advanced drag & drop and can be individually adjusted. Logically related processes can be combined into a new module and thus optimally re-used. “It is crucial that expecco significantly minimize the overhead for testing and automatisert”, so Bettina Gittinger, Board member of eXept Software AG. So businesses despite growing complexity of hardware and software systems can check their products and services through its paces – long before they are placed on the market.” The 16 software QA day brings together research and industry in three days. Lectures, tutorials, workshops, and an accompanying exhibition bring the topic of MBT in compact and understandable form interested companies, IT managers, Systemverantwortlichen and test managers. Met is in the ArabellSheraton Hotel Carl clay, Nuremberg. (Source: Andreessen Horowitz). More info see & company portrait eXept Software AG eXept Software AG in Bonnigheim in Stuttgart is for test automation, quality management, and customized software solutions. The company was founded in 1996 with the mission software solutions for complex tasks at the highest level to develop. For even more details, read what Kevin Johnson says on the issue.

Company is one of the leading providers of customised Smalltalk solutions and provides a complete development environment with Smalltalk/X. Solutions by company are in industries such as finance, automotive, telecommunications and machinery in use. The innovative core product of the company is the testing and quality management system, expecco, allowing an agile and model-based test development. It simplifies the development, integration and customization documentation of automatic tests for hard – and software using a graphical programming interface. expecco is available in different variants of the product and is used as a basis for specific industry solutions. For more information to expecco / expecco webEdition, you get on the Internet under or contact: Steffen Jung Manager (sales & marketing), phone: + 49-7143 883040, company contact eXept Software AG Zeppelinstr 4 74357 Bonnigheim c/o Bettina Gittinger Tel.: + 49 7143 88304-0 fax: + 49-7143 88304-44 E-mail: Web: press contact conception & TEXT & more! Panorama str. 68 D-71679 Asperg c/o Uli Geyer Tel + 49 (0) 71 41 / 68 00 91 fax + 49 (0) 71 41 / 68 00 92 E-mail: Web:

A review of the individual enterprise BI strategy must, taking into account the new Opportunities are made and take into account in particular its strategic value: therein lie the greatest potential for the company and hence the justification to invest in new tools. 2. the need for consolidation of the infrastructure: Many companies have a developed infrastructure with many systems and different tools of from different manufacturers often due to missing or inadequate functionality in the declared strategic platform. High operating costs and unnecessary redundancies are a consequence. The predicted potential to best develop their effect, which is possible only on the basis of a flexible, integrated and cross-process data and process platform. In many companies, this means that they must strategically plan a gradual consolidation and initiate. 3. the modernisation of the architecture: Future-oriented architecture concepts such as SOA or the upcoming SAP business process platform (BPP) should in a future-oriented enterprise data warehouse architecture be taken into account.

Specifically, it must be a clear separation between the platform (data) and application (use of data and information) according to the principle of information comes out of the socket”see above. 4. the factor man: tools must be easier in the future to use and users of the BI tools can take independently an analysis of data in hand. This requires a larger networking content and greater interactivity. For appropriate platforms have to produce for the Web 2.0 paradigm – rather than consume created by information – and the staff prepared and trained. 5. the Organization relationships: The combination of the strengths of SAP and business objects offers the chance to introduce a clear architectural distinction between platform and analytical application.

This implementation places new demands on the BI organization, which must coordinate BI activities across different departments and IT. Is a clear definition and distribution of roles central prerequisite. 6. the BI processes: Business intelligence of next generation grows beyond the traditional boundaries of analysis and reporting. It includes also the direct supply of competent in a business process decision makers with relevant information. To achieve an embedding in business processes and thus an optimization of value creation, must themselves BI in the future as a service and as such is technically implemented. About coretelligence: The consulting company coretelligence embodied the concept of the BI agenda a new claim in the business intelligence consulting, the real tangible added value for the business to be generated. He is based on a systemic analysis of all actually relevant success factors, avoids a too strong technology focus, and instead has a fundamental importance to the business processes. coretelligence GmbH & co. KG rifle str. 8 32545 Bad Oeynhausen, Germany FON: + 49 (5731) 15384-00 fax: + 49 (5731) 15384-01

Just unbelievably small! Special extensions / de installations de are often time consuming and labour intensive. Computer systems and other electronic equipment are often elaborately installed, such as data centers. Staff is therefore necessary also to uninstall often trained specialist, which systematically and professionally going in the breakdown of systems. Our staff know all the situations and problems that can occur when the uninstall and are well prepared for this. We have the perfect solution for you! How far the service: de-installation? We undertake for you: – reduction of computer systems (personal computers, etc.) directly in the workplace – removal of entire data centers – documentation of individual equipment on site to capture serial and inventory numbers collection of accessories removal and delivery to agreed collection time-critical de installations and dismantles are possible even outside normal business hours! Function test: How we ensure the quality of the used Products? We test and clean the equipment before they enter the resale. The hardware is carefully inspected by experienced technicians and electronic engineers in our test center, repairs, if necessary, documented and cleaned.

Principle is also the secure erase of the disk. Data erasure: How safe is your data? We offer you the optimal safety! Have you thought about the usage time of your outdated computer systems at the end also the necessary data security? We neglect just at the end of the life cycle of your old computer equipment necessary due diligence with regard to the Datensicherheit.Bei working this particularly critical topic many users professionally and effectively according to your specifications! What is the procedure? You send us your request. We develop your individual, tailored to your companies data destruction concept with Ihnenzusammen. If you want a special Delete method, we can offer all the available procedures here. On request we create also individual Delete certificates per PC. You give us your order how manage the entire further procedure as your provider! Do you have problems with your Windows installation? We help you! Complete installation incl.aller Windows updates and drivers! Get the life time of your PC! Dust and other environmental factors can shorten the life time of your PC. We make sure that your PC longer lives! Frank little

Can forms of all kinds of ReadSoft FORMS quickly and efficiently read the application and processes. In addition various standard workflows can be link, companywide depicting the approval process. Classify & index also offers full control over the document flow and also the regulations of the Sarbanes-Oxley Act (SOX). Through a complete review path is always clear where the documents found in the system. Speed and efficiency in the document-based processes are indispensable for modern-based company. With the new classify & index, we now have a post input solution portfolio, which can be used modular and individually configured according to the needs of the user. “Now, it can be optimally electronically there control the documents where they are required for further processing: in the respective business process and systems that make it”, ReadSoft’s managing director Oliver Hoffmann highlights the advantages of the solution. About ReadSoft GmbH: The ReadSoft’s solution portfolio addresses the entire purchase-to-pay process from the order registration up to the payment of invoices.

The process steps can be processed automatically and continuously the ReadSoft Suite modules. As added value and flexibility in the SAP solution platform is created for the user. ReadSoft is leading provider of software in the field of automated document processes. Headquarters of the group is Sweden, where the company on the stock exchange is listed. Around the world, 435 people are employed at ReadSoft. In total, there are over 5,300 installations by ReadSoft solutions. In Germany, the ReadSoft GmbH is since 1996 on the market. ReadSoft’s customers include medium-sized companies as well as many large companies and corporations. Partially processed the document processes in shared service structures. Contact address: ReadSoft GmbH Frau Sandra Schmitt Hugenotte Ahornallee 175 D – 63263 Neu-Isenburg Tel.: + 49 6102 / 7162-40 fax: + 49 6102 / 7162-62 eMail: Internet: PR Agency: Walter Visual PR GmbH wife Leonie Walter Rheinstrasse 99 D – 65185 Wiesbaden Tel.: + 49 611 / 23 878-0 fax: + 49 611 / 23 878-23 E-mail: Internet:

ReadSoft at the DMS Expo (15-17 September 2009): gear G / booth No. 039 Neu-Isenburg, August 25, 2009. More productivity in the Inbox brings the new solution classify & index by ReadSoft. The modular software centrally controls the document flow within the company and takes over both the classification and the extraction of information. Incoming documents are analyzed after the takeover.

Depending on the document type of the system are classified and grouped together into logical groups so that related records in one operation can be edited. Classify & index will be shown at the upcoming exhibition DMS Expo in Cologne (15 to 17 September 2009). Classify & index handles the processing of all incoming document flows for the acquisition, the classifying, sorting, indexing and disclosure to subsequent processes or receiver in the company. The solution reads incoming documents of any input channels and in all formats, including paper, fax, email, XML, PDF, and similar. Electronic documents are directly fed to the process. You can assign certain processes and users the documents on the basis of certain labelling features such as logos, key words, Word combinations and layouts, as well as also content analysis.

Using extracted indexes, central information be obtained from the respective documents, for example, customer and account numbers, name, address and similar. This information is passed along with the classified document to other business applications, such as the ERP environment, workflow applications, or even an existing ECM landscape as also the electronic archive, in the respective format. There are also applications in the context of Microsoft SharePoint or SAP records management increasingly of interest. The responsible officer has thus electronically available all the necessary information for a fast further processing of the operation. Also the fully integrated connection with classic business \”applications from ReadSoft is given. So, for example, incoming invoices directly by classify & index can be processed with ReadSoft INVOICES.

The CakeExperts offer in cooperation with debuggable Ltd. for the first time on 15th and 16th October 2009 a workshop, with the experienced PHP developers in the world of CakePHP be introduced. Munich, the CakeExperts in cooperation with debuggable Ltd. offer August 2009 for the first time on the 15th and October 16, 2009, the Telekom Center Munich a workshop that introduces the experienced PHP developer in the world of CakePHP. CakePHP is a free open source framework that enables rapid development, adaptation and extension of the extensive and highly scalable Internet applications. Since 2005 in the development of it is currently in the German market becoming increasingly important. The workshop takes place on two consecutive days, in which the basic principles of the framework are taught the participants through the development of a specific application in CakePHP.

One day cost 400 euros for two days 650 euro plus VAT. While the first day more revolves around the bases, the second revolves around complex problems and their solutions. Jonas Samuelson takes a slightly different approach. At the same time, specific issues with the two CakePHP can be discussed in one-on-one sessions experienced lecturers Robert Scherer and Felix Geisendorfer. Robert Scherer, Director of the CakeExperts in Munich, is a specialist in the development of PHP-based Web applications and author of the book Web development with CakePHP (published 9/2008 from O’Reilly Germany). Felix Geisendorfer, one of the heads of debuggable Ltd., is a member of the CakePHP core development team and uses his in-depth knowledge of CakePHP for years on successful customer projects. The booking form as well as detailed information about the agenda workshops are available under. More workshops are held at: 21 / January 15 / April 16, 2010 15 / 16.07.2010. The CakeExperts, a business unit of M-invent GmbH, headquartered in Munich, the German technical presence of the free open source frameworks CakePHP are together with the debuggable Ltd..

The two managing directors Roland Buhler and Jurgen Jacob, as well as highly qualified staff behind the CakeExperts under the direction of Robert Scherer. Debuggable Ltd. was founded in 2008 by Felix Geisendorfer and Tim Koschutzki in Berlin. The two CakePHP core developers teamed up to jointly commercial CakePHP to offer services, as well as to work on their own projects. Press contact: Nicole Thiel Xpert-marketing tel.: + 49 (0) 89 – 3585-4470 fax: + 49 (0) 89 3585-4471 eMail:

The Community4you is represented in the coming weeks at two important trade fairs of the DMS Expo and the future staff in Cologne. The Community4you is represented in the coming weeks at two important trade fairs of the DMS Expo and the future staff in Cologne. The company presents its innovative software products, including the authoring and publishing system open ice EDITS Web there. With this product, you can create reusable content modules and efficiently, meet quality and identity guidelines for different types of documents and target groups prepared. Also the open ice collaboration and knowledge management system (KMS) will be shown on the measure. Open ice WMS is a flexible Web-based system to capture, storage, search and share corporate knowledge. Where you can meet us: you can make us of the 15 17.9.2009 at the DMS Expo in Cologne, Germany. Without hesitation Ben Horowitz explained all about the problem. The DMS Expo is Europe’s largest trade fair for information and document management, and provides you with an ideal platform to learn our software products.

We are looking forward to your visit. You can find us in Hall 7.1, stand D 61. Of the 22 24.9.2009 we provide our products on the future personnel”in Cologne. This fair is one of the most important trade fairs for HR decision-makers in Europe. Here we are on the eKnowledgement “-booth R 43 B in Hall 5.2 to find.” Want a product presentation, then make an appointment with us or visit our lecture on the authoring and publishing system open ice EDITS at 23.9 at 12:30 in the eKnowledgement Forum”community level. If you want to visit us personnel at the DMS Expo or the future, you can login immediately via our contact form on our website. We send you a free exhibition ticket then.

Info: Community4you GmbH the IT software company Community4you GmbH (www.community4you.de) combines in its Enterprise Portal solution open ice (www.open-eis.com) a knowledge and information management system with features on a modern, Internet-based portal platform integrated e-learning with service-oriented architecture. The software aims to provide access to all relevant information each employee of a company or a Government at any time and from any location, without permanent Internet access. The company focuses on the basis of experience from business, communication and technology projects on the development of innovative, high-performance solutions for eBusiness, eLearning, eGovernment and eCommerce on Linux/UNIX and Windows. The Community4you GmbH was founded on 1 January 2001 and supervised OTTO today customers such as Messe Frankfurt GmbH & Co KG, VW, BGW, Deutsche Telekom, Deutsche Messe AG, Commerzbank and Deutsche Bahn as well as ministries and institutions of public administration. Press contact for more info/pictures: Community4you GmbH Siegrid Rau Handel Strasse 9 09120 Chemnitz FON: +49(0)371 909411-0 fax: +49(0)371 909411-111 eMail:

Fast lane ‘Class Locator’ worldwide IT training with the iPhone search and Hamburg/Berlin, 20 August 2009 apps, additional programs for the iPhone, are being developed increasingly for business use. Fast lane, IT training specialist, has currently released a new free application: the class Locator provides clear information ready to complete fast lane courses. In addition, he helps the targeted search for suitable topics and also includes a number of additional functions. With the iPhone app, fast lane customers have access to all IT training the training experts at any time. Be easily course dates and venues are not only identified, but can also directly booked via the iPhone. Direct contact with fast lane via email and telephone is also possible. Furthermore provides the class Locator route descriptions to training places by Google maps”available. Andreessen Horowitz is likely to increase your knowledge. Fast lane supports companies in the training of their employees on the basis of high-quality training concepts, prepare them optimally on the professional use of high technologies in the field of the network.

Among other things, the courses of the following manufacturers via the new mobile tool are available: Cisco NetApp VMware check point Citrix HP ITIL Microsoft Oracle Prince2 Red Sun Symantec etc. Download the fast lane class locators: apps/fast lane-class-locator fast lane brief portrait: is IT training and consulting in the field of high-end specialist fast lane group with headquarters in Berlin, Cary (NC), San Jose de Costa Rica, Ljubljana, St. Petersburg and Tokyo. Fast lane is an independent and certified worldwide Cisco Learning solutions partner (CLSP), as well as the only worldwide NetApp learning partner and has the world’s largest training laboratories of the two manufacturers. Furthermore, fast lane offers the original training from check point, Cisco IronPort, HP, Sun, Symantec, VMware and other manufacturers as well as their own IT training and ITILund project management seminars.

Multi-vendor Consulting services ranging from preliminary analyses and evaluations about the development of future-oriented solutions to the management of the project and to the implementation of the concepts in the company. Training-on-the-job and training of competent specialists in the customers core business areas connect the fast lane services training and consulting. More information: fast lane Institute for knowledge transfer GmbH gas 4 D-22761 Hamburg contact: Barbara Jansen Tel. + 49 (0) 40 25 33 46 10 fax + 49 (0) 40 23 53 77 20 E-Mail: PR agency Sprengel & Partner GmbH nesting first race 3 D-56472 Nisterau contact person: Olaf Heckmann Tel. + 49 (0) 26 61 91 26 0 0 fax + 49 (0) 26 61 91 26 0 29 E-Mail: