Scientists say that the true measure of intelligence is not IQ but emotions, depending on these 80%. The stresses of modern life, the competition in individual field and businessman, the pressure of the clock, the requirement for a constant professional improvement, etc., are situations that tend to alter most of the people considered normal emotional state, taking them to the edge of their own physical and psychic limits. The result, often, is the emotional imbalance. This imbalance affects not only the most intimate life of a person, but it affects their work and their professional development, because emotions play an important role in the workplace. The key is to use emotions in an intelligent manner, so that they work in self-serving, so to help us control our behavior and our thoughts in pursuit of better results.

Thanks to the plasticity of our nervous system can learn, appropriating certain emotional skills that provide a performance on a personal level more optimal and best relationships interpersonal and consequently, better organizational results. Eduardo Amoros added, that we take into account that according to Emotional intelligence Goleman is people’s ability to recognize feelings in one’s self and others, having the ability to gerenciarlos at the time that they work with other people. The principles of emotional intelligence are: reception: everything that we can incorporate through our senses. Retention: Corresponds to memory, which includes the retention and recall. Analysis: Includes recognizing patterns and the fact processing information.

Issuance: Any communication or creative act, including the thought. Control: Related with the total monitoring of both physical and mental functions. These five principles are mutually. Goleman tells us, that the intellectual factors we do not guarantee of success at work, but it is only one factor, that of course together with the emotional part of the people who make up the team, not only at the individual level but as a team, will manage to improve the performance and at the same time the fulfilment of the objectives both of the leader, the team members, through a motivation purely emotional in order to raise its rate of productivity over time.